If you enter a collision and your automobile is no longer safe to drive, it is very probable that you will need to get it towed to a repair shop. But before you have your vehicle towed, it is important to understand your rights and know what to watch out for when the tow truck driver arrives. While many tow truck drivers are honest professionals, you will find a growing number of tow truck services that attempt to take advantage of people that are shaken up after being involved in crashes. The great news? There are a number of measures you can take to prevent getting into a sticky situation when having your vehicle towed. Before you let anyone tow your car, always:
Telephone your auto insurance company first, even if it’s out of business hours. Your insurer can let you know exactly what to do next, counsel you on reasonable towing prices, and make sure that there’s no unnecessary delay in getting your car repaired. Sometimes, they might even be able to arrange to have one of the favorite repair facilities pick up your damaged car. If you can not get in touch with your insurer straight away, you may still get your vehicle towed, but keep the remaining advice on this list in your mind. If you are an Economical customer and you need towing, contact the Van City Towing staff for assistance anywhere in Vancouver
Ascertain your vehicle actually has to be towed. When you have been in a crash, your first instinct is to call a tow truck. But the truth is, you may have the ability to drive your vehicle away from the scene yourself. If you can answer yes to these questions, it is probably safe to drive your own vehicle rather than getting a tow:
Is your vehicle free of fluid leaks?
Are your headlights and taillights still functioning correctly?
Are all your mirrors intact?
Does steering and steering feel right?
Is your hood able to shut securely?
If you can not answer yes to each these questions or you have another reason to think your vehicle might not be safe to drive (if the airbags have deployed or there is damage to the wheels, by way of instance ), it’s much better to have your vehicle towed. When there’s a police officer at the scene of the crash, you might even ask them to help you decide whether your car is safe to drive.
Consider roadside assistance rather than an independent towing firm. If you have access to some roadside assistance service via a car association or your car’s manufacturer, give them a call rather than calling a regular towing services. Note: Some roadside assistance providers do not cover towing following a collision. Make certain to specify that you have been in a collision when you call — the operator should be able to allow you to know if post-collision transport is included in your policy.
Prepare your vehicle for towing. Before your automobile is transferred, take detailed photographs of the damage and the crash scene — and do not forget to include the interior of your car or truck. You also need to remove all valuables and requirements from your car before you provide access to a tow truck driver.
Make sure that the tow truck which shows up is the one that you called — or, even if you did not call it yourself, make sure it’s from a respectable company. Some tow truck drivers will wait on the side of the street and race to the scene of a collision to attempt and get new business. Sometimes they will even try to convince you that your automobile has to be towed when it is still drivable. If a tow truck appears to appear in the scene too fast, but you did not call it and you can not confirm it is from a respectable firm, proceed with care.
Inform the driver exactly where you would like your vehicle dropped off. You can either have it towed to a of your insurer’s preferred repair facilities or a repair center of your choice. It’s important to be aware that you have the right to determine who can tow your vehicle and where you want it to be dropped off — a respectable tow truck service should not insist on taking your vehicle to a certain location unless the authorities provide directions on where to take your own vehicle.
Make certain to read the paperwork supplied by the tow truck driver carefully before you sign it or make a payment. The tow truck driver should supply you with an itemized statement to critique, not a blank contract or work order. Be certain you’re just agreeing to pay to tow your vehicle to the location of your choice, not signing a job order or agreeing to have your vehicle repaired by a particular facility. Never sign a contract which does not specifically outline what you are paying for and where your car has been towed to.
Make certain the quoted price is reasonable. Your insurer’s claims line ought to have the ability to check into reasonable towing prices for you if you are not sure. Based on where you live, there can be standardized rates tow truck drivers need to adhere to, and there might be a maximum upcharge limitation too (e.g., in Ontario, the last invoice for a tow might be no greater than 10% over the initial quoted price). You need to be able to locate your neighborhood tow rates on the internet if you can not get in contact with your insurance provider for guidance. Bonus tip: Beware of tow truck drivers that tell you your insurance provider will cover any prices they charge. While it’s true that towing will typically be insured (within reason) under your auto insurance policy, the tow truck driver can not confirm coverage for you.
Know that you are not obligated to pay in money. Towing companies legally can not make you pay in cash in many locations — they must accept credit cards. If a tow truck driver tries to insist that you pay in cash, it might be a indication that something isn’t perfect.
Keep the receipt and any paperwork given by the driver. You will probably have to supply it to your own insurance company so that they can reimburse you if your policy includes coverage for towing.
While these suggestions are based on general rules that apply in many places, towing laws and regulations vary by state and municipality. It’s a fantastic idea to be aware of the towing laws where you reside in the event you ever need to get your vehicle towed. For those who have questions about your auto insurance coverage or would like to ensure that your policy includes towing, speak to your auto insurance broker today.